Customer Service Hours

7:30 AM-6:30 PM CST

24-Hour Emergency

888-522-1130

Landscaping Guidelines

Safety & Education

Call 811, it is a free call! The One Call Center will let us know who you are and where you intend to dig.

Keep Meters Clean

It’s important to keep your natural gas meter clear of debris, vegetation, snow, and ice.

Other Safety Information

Whether building a deck or planting flowers, please follow the landscaping guidelines presented below for building or planting around your utilities.

Meters

Leave at least 2’ clearance on the sides of your gas meter and 3’ of clearance in the front
Do not place items on or near meter
Cut back overgrowth to maintain clearances
Do not plant large shrubs or trees near or in front of the meter
Consider access to meters when planning construction or landscape projects
Do not enclose the meter in a deck, box, or other structure
Keep meters clear of snow and ice
Keep sources of ignition at least 3’ from all sides of the gas meter
When installing an RV concrete pad or extending your driveway, make sure the plastic sleeve is protecting the gas riser from the concrete.

Pipeline Markers

Do not damage or remove pipeline markers
Cut back overgrowth to maintain visibility

Locate Marks

Do not destroy, remove, cover, or alter paint/flag locate markings (unless excavation project has concluded)
Do not build structures (sheds, shops, garages, etc) or firepits over top of underground utilities (represented by locate marks)
Consider relocating your dig project if within several feet of locate marks, or carefully hand dig to avoid damaging underground utilities