Customer Service Hours
7:30 AM-6:30 PM CST
24-Hour Emergency
888-522-1130
Dear Cascade Natural Gas Customer: On April 16, Cascade Natural Gas joined a coalition of 29 Oregon businesses, organizations and individuals in filing a lawsuit against the Oregon Climate Protection Program (CPP). We filed the lawsuit to protect our customers from a costly program that lacks accountability or certainty. Learn more about the lawsuit and our commitment to protecting customers.
Scheduled Maintenance Notice
To enhance your online experience, our Online Account Services will be unavailable due to scheduled system maintenance beginning Friday, July 31, 2026, at 6:00 PM CT through Sunday afternoon, August 2, 2026.
During this time, account information and self-service features will not be available.
We apologize for any inconvenience and appreciate your patience as we work to improve our services.
Thank you for your understanding.
View details and request changes to your Continuous Service Agreement online.
The following online tasks are available through the portal:
Earn your biggest cash back reward yet!
Cascade has high-efficiency incentives* for residential and commercial customers.
Make use of our online portal for getting natural gas service to your home, business, or development.
We are conducting our annual quality control survey of the natural gas system to ensure public safety.
View details and request changes to your Continuous Service Agreement (CSA) online. Enroll today and manage your CSA through the Property Portal website.
Building a deck? Planting a tree? Installing a mailbox? Please call 811 before you begin any digging project.
Cascade Natural Gas collaborated with HomeServe, a premier provider of home emergency repair programs.
We’re committed to helping customers save energy and money. Check out our current rebate offerings.